We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Camera received. Looks fine. Thanks!
It came in 20 days to Moscow. Everything works. Packed normally
Works without complaints. The store is good and sociable. I recommend.
Delivery to Ukraine just over two weeks. The transmitter is still on the way-so it was not possible to test (((
Better than expected.
Hung once at home while the temperature was about 60 degrees. On the street in winter on the drone did not hang. I think it's my fault to heat up.
Very miniature! We will check how it will be removed, you need to print the case otherwise the wires and the board are very delicate!
The goods did not see, the parcels on the information track Code came to the city, but they were not in the mail, the goods lay not clear where before sending back. 60 days for smart, assembly is delayed.
Finished for 20 days in Kiev, on the box there are no scratches, unfortunately there is no way to check the performance
Sent quickly.
Nice one
A good camera, everything is flooded with a lock, works as expected. Parameter “latency” for video output really received 80msec! That is 2 times more than the declared (40). I think for racing it is better to look aside just fpv cameras, and for recording fhd in not very fast flight it is a great choice!
Got to st. petersburg in 9 days. Everything is whole, well packed. Good store! Until i checked in the work. There will be problems to finish the review.
Very fast! 2 weeks in peter
Everything works
I’m very happy about that item, HDvideo quality is same as on Mobius mini v2. FPV feed is better than on previous versions of RunCam split. Keep in mind that board can’t be supplied directly from Battery. Another thing is that you need noise free power source (good FC) . On Babyhawk-R I have noisy FPV - it’s acceptable but it’s not what I used to :(
Shipping to spb 11 days track number tracking
Everything is perfect arrived, very satisfied with the store and the product, recommended
Picture quality is excelent. Board and camera gets very hot even on 5V. Dont know if it’s normal.
The camera's fine. They stop at customs and eventually cost me the expenses between vat 6 € and adt post 20 found almost the same as the camera. I don't buy anymore on aliexpress. With banggood i'm not stopped by any shipping. It wasn't worth the camera in the package and they stopped it. A mistake that cost my money. And 2 weeks standing between post office and adt post (thieves)
Very well.Thank you.
Things came. Recommend
Thank You!
Cool camera, excellent price, fast delivery. When the first home all work, video get transferred, the card recorded, in flight is not tested. Recommend power voltage more 5C because according to the opinion of people write that when просадке voltage below 5C camera at times will not work. The Only negative, or marriage-lack of connector JST (people previously mentioned that they have it was not there). But it is not critical, possible подпаяться directly in court on the board.
All of it all. Works fine
very fast shipping and great quality! excellent!
Быстрая доставка, дружелюбный продавец. Но почему-то не припаян микро разъём на плате. Большой беды здесь нет, всё равно припаивать RX TX, но, может, кому-то важно. Наверное, в Runcam закончились разъёмы в этой партии.
Good nice
все супер пришло за 10 дней
Nice and fast
работает хорошо, оригинал
Доставка в срок. Упаковано отлично. В работе не проверял пока.
Спасибо большое, очень быстро пришла, за 6 дней до Мск.
долетел быстро, упаковано очень хорошо, даже в специальный мешочек упаковали, продавец заботливый и очень общительный, все супер)
perfecto
The camera box came open. The question was opened whether the store never answered for verification in the store.